The Team

Here are some of the faces you’ll see on our team:

Al Curtis, Ask the Pool Guy – Al’s been in the business for a really, really long time. Just ask him, he’s seen quite a bit in his long career, starting to service pools while in college. He’s been involved in the building of thousands of pools in the Southeastern Michigan area, and when you consider there’s about 50,000 total – that’s saying something. Connect with Ask the Pool Guy on Facebook. Al Curtis specializes in creating extraordinary custom swimming pools. Pioneering the hybrid pool process, Curtis provides customers with endless opportunities to turn their backyard dreams into reality.

 

Sandi – encouragingly optimistic

Sandi Maki is the coordinator of everything and will be here to help you find answers to the questions you need, and fitting your requests into the schedule. She’s also handy to call when you need to troubleshoot why your pump won’t prime, or to find out if that noise is ‘normal’. Some of our clients have her on speed dial…if there’s a way to look on the bright side, she’ll usually find it. She’d love to help you coordinate the service you need, or get the pool in your backyard that the pool guy has helped you dream about. She also heads up the online brand and Ask the Pool Guy’s Store – so she’s always looking for new products to feature!

 

Operations & Communication

Jessie is the friendly voice on the phone much of the time this season. Here’s what you really need to know, be an exceptional customer, and Jessie will make sure you have an exceptional customer experience – you would have to spend a day in her shoes to understand some of the incredible and interesting requests that come her way. She is also a gifted writer about all things swimming pool, and helps the pool guy and the coordinator of everything keep up with the high volume of requests that come through the website, via phone calls, and emails every day. If there’s something to share via the blog, she’s great at summarizing what homeowners need to know – we will miss her as she heads back to school in the fall – stay tuned for more from Jessie as she puts together her blog series “Notes From a First-Year Pool Girl.”

Katie is our go to girl and the manager of our online social profiles.  Katie is as resourceful as she is friendly, and would be glad to give you that Facebook or Twitter Shoutout…just say Hello…(and she’s bi-lingual, so the shoutout can be in English or in French!) Bonjour mes nouveaux amis! Enchante!

 

 

 

Construction & Building Specialties

Aly is one tough cookie. Aly is one of the newest members of our construction team, and she also does service for our homeowners every week. She really knows how to keep it moving, during the long summer days, and is the number one requested hardbottom and concrete mixer. The hotter it is, it seems, the bigger her smile. Go Aly!

 

 

Karen is our concrete sculpture artist, and tile and coping specialist. She bring the detail of the installation of those intricate pieces together. You’ll find Karen on the construction crew at pivotal moments during the projects, and on service of tile and coping renovations for gunite pool projects. She’s worked with the pool guy for years, and together they have created the waterfalls, retaining walls, and unique elements that are what make Legendary Escapes exceptional.

 

 The Service Team

 

Rick Curtis Sr., does he look like he’s related to ask the pool guy? - Rick is responsible for Al’s introduction to the swimming pool industry. It all started when Rick said, hey, I have a job for you on your college break, for which I am sure the pool guy will be forever grateful. Rick’s an all around service guy, and you’ll see him in many of our backyard pools this season, both on openings, and on the construction side of things.

 

Mark, a go to guy in swimming pool service. – Mark heads up our highly talented swimming pool service team. Combined, the experience of our crew, whether it comes to construction or service in the swimming pool industry, is second to none. This season Mark has really taken the lead in connecting with our customers and helping them through almost every service request that comes our way.  With a teamwork attitude and a responsibility to his to do checklist, Mark is an exceptional member of our service team. He is currently creating a series of videos for YouTube “ask the pool tech” so if there is anything you’d like explained, send us a note and we’ll do our best to put it together!

 

Pietila Pools Services Team: Rick, Jr.,

You’ll meet Rick (sometimes Ricky) on the pool opening crew this summer. With an enthusiasm to get the job done, right, the first time around, count on him to make the pools sparkle and homeowners happy.

 

 

Pietila Pools Services Team: Dave

You’ll find Dave on the team with Rick, opening pools and dropping in on construction projects from time to time. Again, why make your back do the work when you can hire it done and put our team to work.